AraSchool Privacy Policy

1 Introduction and acceptance

AraSchool is a school management system developed and operated by ARANEXT Solutions ("ARANEXT", "we", "us", "our"). It is used by school administrators, teachers, students, parents, accountants and staff through the AraSchool mobile app (package com.aranext.araschool) and the website at araschool.aranext.tech.

This Privacy Policy describes how information is handled when you use AraSchool. By creating an account, signing in or using the app, you confirm that you have read this policy. If you do not agree with it, please do not use AraSchool.

Two kinds of information

Each school that uses AraSchool decides which records it keeps and how it uses them. ARANEXT provides the platform and processes this information on the school's behalf to deliver the service. Questions about a specific school's records are best directed to that school first.

2 Information we may collect

What is collected depends on your role and on which features your school has turned on. Not every user or school will have all of the following.

3 How we use information

We use information only for purposes connected to running AraSchool, including to:

• Create and manage accounts, and let you sign in with the right role and permissions.
• Provide school features such as attendance, exams and results, homework, timetables, fee challans and accounting records.
• Show each user the information their role is allowed to see, for example a parent seeing their own child's records.
• Store and display documents, photos and files that schools or users upload.
• Keep the service secure, prevent misuse and investigate errors or suspicious activity.
• Provide support and respond to your questions and requests.
• Maintain and improve the app's performance, reliability and features.
• Meet legal obligations where they apply.

We do not sell personal information, and AraSchool does not show third-party advertising.

4 How information is stored and protected

Information is stored on servers and systems used to operate AraSchool. We use reasonable technical and organizational measures to protect it, including:

• Role-based access, so users see only what their role allows.
• Password-protected accounts, with passwords kept in protected form.
• Restricted internal access to systems that hold school data.
• Regular maintenance and updates to the platform.

No online system can be guaranteed to be completely secure. If you believe your account or data has been affected, please contact us right away at hello@aranext.tech.

5 Data sharing and third-party services

We do not sell your personal information. We share information only in the following situations:

• Within your school. Other users at the same school, such as administrators and teachers, can see information according to their role and the school's settings.
• Service providers. We may use technology providers, such as hosting and infrastructure services, to run AraSchool. They may handle data only as needed to provide those services to us.
• Legal reasons. We may disclose information when required by law, court order or a valid request from authorities, or to protect the rights, safety and security of our users, schools or ARANEXT.
• Business changes. If ARANEXT is involved in a merger, acquisition or transfer of the service, information may be transferred as part of it. We will tell affected schools beforehand where appropriate.

Schools may also choose to share records with parents, guardians or other parties using the app's features. That sharing is the school's decision.

6 Data retention and deletion

We keep information for as long as a school's account is active and as needed to provide the service, meet legal or accounting requirements, resolve disputes and enforce our agreements. Schools may need to keep academic, attendance and fee records for their own record-keeping purposes.

When a school account is closed, or when information is no longer needed, we delete it or make it anonymous within a reasonable time, unless we are required to keep it by law.

How to request account or data deletion

• Email hello@aranext.tech with the subject "AraSchool deletion request".
• Include your name, the email or phone number on your account, your role and your school's name.
• We may ask for details to confirm it is really you before we act.

Because school records are controlled by the school, we may need to confirm the request with the school. Some information may be kept where the law requires it or where it is needed to protect the school's accounting and academic records.

7 Children and students

AraSchool is built for schools, and many students are under 18. Student information in AraSchool is entered and managed by the school and by parents or guardians, not collected directly from children for any commercial purpose.

• Students and parents sign in with accounts created or approved by the school.
• We use student information only to provide school services, not for advertising or profiling.
• We do not sell children's information.
• A parent or guardian can ask us, or the school, to review, correct or delete a child's information.

If you believe a child's information has been added without proper authority, please contact us and we will look into it.

8 Your rights and requests

Depending on where you live and your role, you may ask to:

• Access the personal information we hold about you.
• Correct information that is wrong or incomplete.
• Delete your information or account, subject to section 6.
• Limit or object to certain uses of your information.
• Withdraw permissions such as camera or photo access, using your device settings.

Send requests to hello@aranext.tech. Many details, such as a student's marks or fee records, are controlled by the school, so we may direct you to the school or work with the school to respond. We will reply within a reasonable time.

9 Account security

You are responsible for keeping your login details safe. Please:

• Use a strong password and do not share it with anyone.
• Sign out when using a shared or public device.
• Tell your school administrator or us immediately if you think someone else has accessed your account.

School administrators are responsible for creating accounts only for authorized people and for removing access when someone leaves the school.

10 Cookies and similar technologies

The AraSchool website may use cookies or similar technologies that are needed for signing in, keeping your session active and keeping the site secure. The mobile app may store small amounts of data on your device for the same reasons.

You can control cookies through your browser settings. Blocking essential cookies may stop parts of the website from working.

11 Third-party links and services

AraSchool may contain links to other websites or services, for example links a school adds to a notice. We do not control those sites and are not responsible for their content or privacy practices. Please read their policies before sharing information with them.

12 Changes to this Privacy Policy

We may update this policy from time to time, for example when features change or the law requires it. When we do, we will change the "Last updated" date at the top of this page. If a change is significant, we will give additional notice, such as in the app or by email to school administrators.

Continuing to use AraSchool after an update means you accept the updated policy.

13 Contact us

If you have questions about this policy or want to make a privacy request, please reach out.